DOMESTIC SHIPPING INFORMATION (United States Only): We offer three shipping methods. Standard Mail: 3-5 days* to continental U.S. Priority Mail: 2-3 days* to continental U.S. Express Mail: 1-2 days* to continental U.S. *business days Note: Shipping rates and carrier service providers do change periodically. All options and prices are clearly noted before final purchase. Shipping […]
Henna Color Lab® will assume all responsibility for improper address information (incorrect by our error, negligence). Important! If the Shipping Address matches your order “Ship To” entry, we cannot issue a refund (products or postage). Customers must be accountable for address information and accuracy.
Goods damaged in shipping will be replaced.It’s a simple process: Email us at: firstname.lastname@example.org and note “DAMAGED RETURN” in subject line. Simple return form will be completed. We’ll email the Return Merchandise Authorization(RMA) information (claim number & return shipping label). Repackage the product, adhere label in correct location, and drop off at noted freight carrier. […]
We’ll exchange any unopened* HCL product for up to 30 Days from date ordered. *this includes the outer packaging on henna products (maintains U.V. protection). We cannot accept exchanges for orders beyond 30 days. Please Note: Shipments submitted after 30 days of ordering will not be accepted and discarded with no refund to customer. A flat rate shipping […]
We’ll take back any unopened* HCL product for up to 30 Days from date ordered. *this includes the outer packaging on henna products (maintains U.V. protection). We cannot accept returns for orders beyond 30 days (inventory is perishable and rotates often). Please Note: Shipments submitted after 30 days of ordering will not be accepted and discarded […]
This depends on a few factors; average beard color duration is about 10-14 days. Factors that determine color longevity: 1. Whisker quality (coarse or soft) and overall health (protein content in whiskers). 2. How well you clean the whiskers prior to application. 3. How long you leave the product on your whiskers (min 60 min […]
No. But, you can slightly adjust the mixture/consistency to fit your specific application needs. For example: 1. Thin, sparse facial hair: May require a thicker toothpaste consistency to keep adhered for term. 2. Thick, full facial hair: Traditional ketchup/thick pudding consistency will work well. *The goal is to keep all whiskers covered with the paste […]
Yes. Your head hair will match up lovely with your beard hair. Henna-based dyes keep your natural highlights and natural color deviations (beard or hair). Beards generally come out slightly darker than the head, but they’ll match up great & look very natural—do it, you’ll love it. NOTE: Gray hair may require a few treatments […]
No, after you apply the dye, wait set time, and then rinse, it’s locked in. Allow 8+ hours(overnight) to mature the color, and THEN wash face as usual. You can kiss, eat, and rub all you want without worry.
No, you should be fine. An organic, natural product is always recommended to maximize and maintain best color expression. And be sure to wait at least 24 hours before applying directly to dyed whiskers. Quick Note: most aftershave products do contain alcohol. And it can be a little drying to the whiskers (dry, brittle whiskers […]